Webhost.uk.net’s service has been top notch so far. Me as well as our
clients love the speed of the websites, the uptime, the support (live
chat and email support), and the free addons that come along with their
packages. Being from an Asian country, it is not always possible for me
to call them, but their live chat agent especially Abbie, Daniel,
William, Rachel are always there to help you out on their toes.
Their servers are not overloaded and since I get access to server
stats from my reseller WHM, whenever I have tried to monitor their
server performance, it has always been below the normal server resource
usage limits in terms of server loads, memory usage and disk space
usage.
Earlier I was with their business shared hosting plan, however as our
requirements grew, thought its better to upgrade to their reseller web
hosting plans. As far as pricing is concerned it is quite fair; I even
got a nice discount while upgrading to reseller plan using a coupon
found on WHT.
The only things that concern me is that whenever I request their
support to help me out with third party script installations and if the
staff change their shifts, I have to repeat myself again from scratch to
the new operator. Though this is something not their fault, however
they should develop some kind of live chat system that helps them to
view my previous history.. However, overall their services including
support have been rock solid and as fast as ever.
Something that I would like to mention about webhost.uk.net is that
the entire team and management is humble and kind when dealing with
clients. They are always there to help you with the best solution no
matter if you are a shared client or client with bigger package such as
reseller or vps server.
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